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Answers to Frequently Asked Questions



Q. What is the difference between a coach and therapist?

A coach generally works with you on attaining future results. Therapists tend to examine your past. Your coach starts with the assumption that you already posess the ability to acomplish your goals. Ability may include skills or the ability to learn skills.


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Q. How does coaching work?

Depending your needs and our agreement, we will meet by telephone two to four 30 minute sessions per month. How often, when, where, how we meet as well as the duration of our meetings can be customized to meet your needs.

I require a minimum three month commitment as it can take time to start to feel the momentum and see the results.

However my life coaching services come with a 30 day money back guarantee. If you are not satisfied with the progress you are making by the end of our first month of working together, let me know and, if I am unable to address your concerns to your satisfaction, I will refund 100% of your money back to you.


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Q. How do I choose a coach?

Coaching is a personal experience and I want you to have a great experience.

Here are a few tips:

  1. Always interview at least three coaches and then choose the one that seems to fit you best.
  2. With very few exceptions, you would be wise to steer clear of any coaches who refuses to offer a free coaching strategy session, sometimes also referered to as a complementary or introductory) session.
  3. Ensure that the potential coach is a members in good standing of the International Coaching Federation (ICF). While this doesn't offer any guaranties, all ICF members have agreed to abide by a code of ethics and professional standards set out by the ICF.

 


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Q. What happens if I can't make it to my session?

In order for coaching to be effective, both the coach and the client must be committed to the process.

That being said, I do understand that from time to time, situations which are beyond our control can. That being said, I do schedule our time together and it is not always possible for me to fill your spot at the last minute.

You may reschedule a session subject to your coaches availability as long as you give me least 24 hours (1 business day) notice by email or by telephone. Cancelled sessions are not usually refundable.


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Q. How do I pay for the sessions?

Payment for a month of sessions must be made in advance. If you wish to pay on a per session basis, payments must still be in advance however this arrangement has a higher cost and is not recommended unless you only need a session or two. Note however that you may modify your payment plan prior to making your next payment.

You can pay by Cheque, PayPal or by Credit Card (Visa, Mastercard, American Express, Diners).

Please note that it can take up to two weeks to process a payment by cheque. As such, you must get your payment in as soon as possible as all payments must be made in full at least 48 hours (or two weeks in the case of a cheque) before your first session.


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